FREE SHIPPING ON ALL US ORDERS OVER $200 | SHOP NOW | PAY LATER
FREE SHIPPING ON ALL US ORDERS OVER $200 | SHOP NOW | PAY LATER

FAQ'S

Do you ship international?
Yes, we ship international via UPS and USPS First Class Package flat rate.

When will my order be shipped?
Please allow 2-4 business days processing time. Once your package has been shipped you will be notified with a tracking number.


My order was Lost/Stolen, how can I get a refund?
Unfortunately, we are not responsible for lost or stolen items. Please ensure you provide the correct mailing information.

Packages lost/damaged in transit, incorrectly addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" . If your package falls under any of these categories, please contact UPS or USPS directly to file a claim.

 In the case of misplaced items, please contact your local postal service


​What's your return policy?
Please refer to our return policy tap for more details.

​Who is responsible for Customs and Duties?
WE ARE NOT RESPONSIBLE FOR CUSTOMS CLEARANCE OR DELAYS. PLEASE CHECK YOUR LOCAL CUSTOMS OFFICE TO ENSURE YOUR PACKAGE COMPLIES WITH CUSTOMS REGULATIONS.

SHIPPING CHARGES DOES NOT INCLUDE DUTIES OR TAXES.

How can I track my order?
Once your order has been shipped we will send you tracking information on your tracking number. You can track package transit time on USPS or UPS

My Item arrived damaged what should I do?
It is out of our control how carriers handle fragile items in our absence. We assure you our products are packaged to withstand rough handling during transit. ​

Should your package arrive damaged, please contact us within 24 hours to report any damage. After 24 hours we have the right to reject any clams of damaged items.

Steps to report damaged items:

- Contact us with a clear picture of the damaged product
- Provide your order number during the time of contact
- Provide the arrival date of your package

It is important that you inspect your package within 24 hours after arrival as we have the right to reject damage claims.

How do I use a Coupon code?

Please enter your coupon code in the discount code section at check out. You will also see a place for notes and comments please include the discount code in the notes. At the time your order is shipped your discount will be adjusted to your store credit or form of payment.

I want to purchase an Item that is Sold Out, What do I do?

Click on the item you would like to purchase and select your desired size if the item is sold out a notification will pop up. Click on "notified me when available" and enter your email address. When the item is back in stock you will be notified by email.



***IMPORTANT***

In the even that you provided the incorrect address, please contact us ASAP with the correct mailing address. We will not be responsible for lost package cause by address error from customers end. Customers will be responsible for any additional shipping fees if the package is retuned due to missing information. Please note orders can not be cancelled once they have been placed due to the volume of orders received. 

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